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GENERAL CONTACTS

Executive Offices

Trans-Video
Northfield Common
Northfield, VT 05663

Customer Care Center

Trans-Video
Northfield Common
Northfield, VT 05663

Phone: 802-485-3811
Fax: 802-485-8451

E-mail Inquiries

Have questions? To reach us via e-mail:


Who to Contact?

Tech Support

Examples of why you would contact Tech Support:

  • I need help with my modem.
  • I can't access the Internet.
  • I need help with my Trans-Video.Net software.

Customer Support

Examples of why you would contact Customer Support:

  • I want to change or add to my email accounts.
  • I need to change my account information.

Sales

Examples of why you would contact Sales:

  • I would like to set up a new Trans-Video.Net account.
  • I would like to order a new service from Trans-Video.Net.

Billing

Examples of why you would contact Billing:

  • I have a question about my cable modem bill.
  • I need information about my account.
  • I want to change my billing information.

Submissions

Examples of why you would contact Submissions:

  • I have photos for the website.
  • I have announcements for the local news section.
  • I have an article that would interest my neighbors.

General Inquiries

Examples of why you would contact General Inquiries:

  • I'm not sure which category to choose
  • None of these categories fit my needs

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